Who should I contact if I have further questions about rent?
Please contact the Credit & Monitoring Unit (UKP) at 019-2930691.
Commercial Unit
When is the rent payment due?
Payment must be made before or on the 7th of each month.
What other payment methods are accepted by RAC?
Payment through RAILS is encouraged, but tenants can also make payments via Electronic Fund Transfer (EFT) to account XXXXX (Bank XXXX).
How to obtain a copy of the invoice?
Invoices will be sent via email monthly, and if no invoice is received, please contact the Credit & Monitoring Unit (UKP) Hotline at 019-2930691.
What is the rental period and is long-term rental allowed?
Maximum 3 years and extension can be considered.
How long will the rent application be processed?
The application will be processed within 30 working days from the date the application is received.
How to apply for rent?
Applications can be made through the RAILS app (Play Store / App Store) or the website www.rails.gov.my.
How much is the rental deposit?
Based on the formula 1+2 of the current rental rate.
How long will the rent application be processed?
The application will be processed within 30 working days from the date the application is received.
How to apply for rent?
Applications can be made through the RAILS app (Play Store / App Store) or the website www.rails.gov.my.